I hired Empire [416 875 5538, they advertise in the scarborough mirror] to replace my roof & eaves troughs last june, though it appeared that they did a good job at first. In January I hire another company to build a sunroom, during construction they noticed that my roof was leaking & upon further observation by myself & the contractor, we discovered that in two critical parts of the roof there was no flashing. This is roofing 101, how they missed it, I don't know. I immediately I called Empire & called & called & called, etc. Over 15 calls I made with no response. Finally I got a call from Ladi, the person I had dealt with. I told him the problem & he said he would come & take a look. I never saw him, but I did see what they did & I was shocked. They didn't put in any flashing at all & what they did do was put a thin bead of caulking down 1 side except for the last 3 ft. & on the other side a ft. of caulking at the top. I called at least 15 times to there office & never got response. I guess they got the money, what reason would they have for standing behind there work now. I would avoid this company at all cost, they have no integrity or pride in there work.
- Approximate cost of services:
- $10,800.00