Do Not Hire this company. We have hired this company to investigate a leak in our basement. their sales rep Steve came over to assess the problem and recommended a solution. Solution was to install a sump pump and back water valve and that will take care of our concerns with minimal disruptions to our basement. We were concerned, but Steve assured us that they are a reputable company with ties to the city of Toronto and that he has completed these jobs in many homes. Work was completed within three days as promised; however, their contractor caused damages to our front yard due to excessive drilling, destroying bricks on our house wall as well as our interlocking bricks and flower beds. the sump pump was installed incorrectly and flooded the entire basement ruining carpets, drywall, doors, and furniture. The leak that was the original issue was still not repaired, and we began a four month long journey to have them fix the problems that they have created. both Steve and the Manager Rob assured us that this will be looked after. they have attempted to address the problem with leaking by doing interior waterproofing and in the process ruining our drywall even further, and also not completing the waterproofing as the leaks are still present. at this time they refuse to answer any calls, nor are they willing to address the problem or provide insurance information that they claim they have.
