THE WORST SERVICE EVER!!!! We had them in to do a maintenance a few weeks ago. I called to inform them that we needed specific filters for the furnace the girl confirmed the price at $500 including filters and it would take 3 hours. 5 HOURS LATER and $800 less in our pockets, the manager phones and tells us how sorry he is that our experience "sucked" and then said he'd do something for us, that was 3 weeks ago, we aren't holding our breath. Fool me once Arpi's shame on you, fool me twice, shame on me, NEVER AGAIN.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Invest my $800 in customer service training.
- Any advice to offer fellow homeowners facing a similar project?
- Call anyone else other than Arpi's.
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- Company Response
Hi Melissa, we are sorry to hear about your experience. We will explore this further and follow up with you.
Customer Relations
Arpi's Industries