Preet Kohli from Etobicoke

Very Very poor service. . I have my 75"TV for 4 years through BestBuy and only recently had issues with it stalling while streaming. no other device in my house does it ever. after 4 online service requests through GEEK SQUAD'S WEBSITE finally A1Teck cantacts me for the repair. they then have multiple last minute cancellations &it took them over a month , to come in and change a part, after which my TV issue got even worse. took another 3 service requests and another month for them to show up again.. they then take my tv to their shop and call me after a 10 days to let me know there was no issue detected and that they were returning my tv. they were to show up today with my TV and again at the last minute, after waiting for them all day, they do it again and call me to to say their one team member hasn't shown up for work so they will reschedule for next week..next week??? they have used this excuse on many occasions. when you call them , they never pick up the phone. I have e mailed GEEK SQUAD and the local Best buy calls me to tell me to file a service request online( which i have done many times ) and there's nothing they can do... this is pathetic. my warranty runs out in 10 days .. this is absolutely unacceptable. I don't know how GEEKSQUAD works through them. i am extremely frustrated.

Excellent professional job done by their experienced team. They worked so hard and so professionally, that I had to buy them lunch on the final day of the job. These guys know their stuff. Would recommend them gladly.