Sharon from Burlington

Replaced our roof & 2 skylights & Urban Roofing did a fantastic job. After receiving 5 different quotes from roofing companies we decided to go with Urban Roofing. One of the reasons was that they were the only company who noticed we had 2 sets of shingles on our roof that needed to be removed so no hidden costs added after the fact. Other companies that came to quote seemed to just look for ways to add to our cost. We were pleased with the price Shaun quoted & he kept us posted on the install date & was always quick to respond with any questions. Crew arrived when they were suppose to, very professional service, install & cleanup. Our neighbours even commented on what a great job they did compared to companies they recently used. No complaints & highly recommended.

Fernando, owner of Concrete Trimmings quoted on replacing our front concrete porch on March 11, 2014. The crew of around 8 showed up & started dismantling the old front porch end of May. A few of the crew were careful but most couldn't of cared less & showed no respect for our property. Some of our plants were killed & our front lawn suffered burn marks all over. A worker showed up the next day to clean up & seal the porch. He proceeded to blast a high pressure washer at our house, window & front door from a foot away. Our front porch has a cold storage below it so all the dirty water leaked into the finished part of the basement which lead to a soaked dirty carpet. He sprayed the sealant all over the place with no regard. Our siding, water hose, electrical outlet, power cord for our Travel Trailer, plants & garden rocks were covered in sealant. On the new porch, there were sections missed altogether and an uneven overspray of about a foot on our aggregate walkway. Neilio showed up Monday to collect payment & said they would return by the end of the day or tomorrow to clean it up & seal our walkway & stairs so it would all blend in. No one showed up to complete the job. A few days later we realized the seal was broken on our large front window by the front door. It now has a halo around it. The pressure from the power washer broke the seal. Neilio said to get a quote from a window company & he will talk to Fernando. It took repeated daily calls to Neilio`s cell phone before he finally told me Fernando won`t cover the cost to replace the window. We called the office & left a message for Fernando but he didn't call back. It is now July 5 and we have never seen nor heard from this company again & the sealant was not completed or cleaned up. To top it all off, It took me hours to scrape the concrete chunks off of my bedroom windows. Very disappointed in this company & will never recommend or use their services again. The owners son mentioned Fernando's brother owns another company. Not sure if they do better, honest work.