Growler from Burnaby

I had my 25 year old cedar shake replaced by Penfolds. Before choosing them, I had two quotes for a metal roof form other roofers and two other quotations from Sears and Home Depot, but, eventually chose Penfolds due primarily due to their product, installation quality, and with me observing a Penfold crew replacing a roof on one of my neighbour's house. The estimate from Penfolds was more than what Sears and HD quoted by about 10-15%. Under the pretense of bringing the roof to 'code', I was upsold some carpentary work to deflect potential snow from my wide chimney. But in the end, the final cost to me was as they quoted. The group of men that worked on the roof were very professional, always on time, always picked up after themselves after they left for the day. On a daily basis, we offered them soft drinks, water, and cookies which they happily drank/ate. A supervisor would always come at the end of the day to ensure that we had no issues or concerns. We had two issues that cropped up. 1) They had not layed shingles over an extension that we had put in about 6 months before. Oversight was due to the sales person forgetting to write that down. Once I discovered the issue, within a few days, the same crew was sent out and quickly finished the job. 2) The subcontractor carpenter that was used to do the carpentry had not correctly made the 'snow guard' for our chimney. I pointed it out to the supervisor and I thought it odd that this wasn't discovered earlier. But, I did convince them that it wasn't properly constructed. So I would highly recommend Penfolds based on their work. As a sidenote, though I don't know if the snow guard for our chimney was needed for the 'building code', it certainly was necessary considering the one meter of snow that fell in the area last Christmas!