LP

I want to preface this with, River Valley's product and install are high quality as is their competitive pricing but communication with them was sometimes lacking. We often found there were communication errors in quoting and addresses, they were quoting us for wheelbarrow service when we had no fence up, I had to contact them several times to ensure they were going to the right place and attaching photos to show them what I meant. We had to follow up a few times to find out when grading was going to be completed. We were also offered a landscape package to install trees and shrubs and then they later said they no longer did that which was frustrating. Later a tree did end up in our yard anyway without any kind of confirmation from our side. We still agreed to pay for it, but there was that lack of communication again. Overall I would recommend them, however I would ask that River Valley work on communication and managing expectations at the forefront. We are pretty easy going people so fortunately everything worked out well in the end.