Judy Logan from Ottawa

In the fall of 2013, I went to Distinctive Bathrooms and Kitchens' showroom on Lantier Dr. in Orleans to get ideas for a kitchen renovation, and met designer Vida Kiani. She was very helpful, explaining how the company used their own people rather than hire other contractors, as well as the various steps in getting a project underway and completed. When I made the decision to go ahead, Vida understood my needs, respected my budget and never put any pressure on me regarding decisions. She made several suggestions that I would not have thought of, and those made a huge difference in turning a tiny, cramped condo space into something that feels much larger and spacious. My friends all say "Wow!" when they come in the door. It is truly lovely. The reno started right on time, at which point Sheilagh Crombie, the company's project manager, took over coordination of the work. She called me each evening to ask if things were OK, if I was happy with the results, and to let me know the schedule for the next day. This was definitely NOT a reno nightmare. The installers were all super courteous and respectful of my place, cleaning up and being on time. Any glitches were minor, not my problem, and Sheilagh managed to smooth those over so the kitchen was finished as scheduled. All that was good, but best of all has been their follow-up. With any renovation, there will be things that need tweaking, and this company has delivered 100% satisfaction on those. The installers told me that if anything was bothering me, do not let it fester, call the company and they will be sent out to deal with it. Very true, and reassuring. I will definitely go back to Distinctive Bathrooms and Kitchens for my next renovation, and have recommended them to my friends. Judy Logan