Dean Bigwood from Barrie

My spouse and I purchased a Pratt as our starter home in Barrie a few years ago- it seemed like quite a daunting task and we were completely overwhelmed at the start of the process. After researching the area we came across Pratt and decided to look further as we felt you could get the most for our money- the best decision we ever made. Walking into the sales office for the first time we were extremely apprehensive and had no idea what to expect, but as soon as we opened the door we were greeted with an enthusiastic sales team that took the pressure out of the experience and eagerly listened to what we were looking for. We narrowed down what it was we were looking for and were extremely satisfied with the honest guidance and suggestions made our way- never once was upgrading pressured, which was reassuring as a young couple with not a lot of money to spend. After completing the purchase phase, we were delighted with the excited nature of Cynthia the Colour Consultant. She made the process comfortable and pulled together my spouses completely opposite tastes, creating a home that was inviting, comfortable and equally us through and through. To date, we still have the design book on our coffee table that Cynthia brought as a welcome home gift- thank you again! There were a few minor fixes we needed to have repaired after the first year which we were educated that they were to be expected due to settling. A couple screw pop repairs were all we needed, but were treated equally as important with the after sales service- Ramona was extremely knowledgable and answered any questions we had promptly. Whenever we stopped by- whether it be at the office or driving by the site- the team were always extremely well mannered, friendly and eager to say hello. You can surely tell that they treat their employees right, and the entire team's demeanour has such a positive energy. Needless to say, we had a delightful experience with Pratt Homes for our first home, and are excited for the next phase of development happening in the future for when we are ready to trade up. Thank you Pratt's!