Reviews

10/10

Nobody looks forward to replacing their roof! It is the least glamorous reno you can do for your home and therefore I was not looking forward to sourcing a roofer in a post-pandemic, inflation-impacted world. I got a wide range of quotes but luckily our neighbours across the street had just gotten their roof replaced and referred me to BNS. Silvi was a very personable and straightforward guy. No nonsense, no unnecessary upsells, just a straight shooter who had a long list of references to back up his work. His quote was fair and reasonable and he let me know up front of any potential additional costs that may come my way once they tore off all the shingles (you can't expect them to quote for work that they can't see). With this information, I was able to factor those potential costs into my budget. How did they do? Amazingly! Silvi's team, comprising of himself, Keno and Peter were consummate professionals. It was a two day job and each day they arrived on time, ready to go. Great care was taken to protect our property while they executed their job with precision. When all the shingles were removed, they invited me to come up to the roof to see the damage they had identified. Some of it I expected, some if it had me shocked. Silvi talked through the options and quoted me the price to address the issues. I was very thankful that roofing (and not just shingling) was their livelihood as they've dealt with these situations many times in the past and could handle it right away without having to pause the job to source specialists. Since I had already built in enough buffer into my budget, I didn't have any sticker shock and the team was able to complete the job on time. I am extremely satisfied with the work that the BNS team did for my home. Keno is clearly a master of his craft and Peter left our home and surrounding property spotless and clean... just as they had found it when they arrived. And Silvi, what a fantastic person to work with. He knows his stuff and treats his clients with respect. If you're looking to replace your roof, I strongly recommend you give Silvi a call. It was the best experience I've had with a contractor in a long time. The work was top notch, the crew extremely friendly and knowledgeable and the price, well within reason of what the market is demanding these days. Thank you, Silvi, Keno and Peter! It was a pleasure doing business with you and I enjoyed the experience of having you improve my home for those two days!

Approximate cost of services:
$10,000.00
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10/10

Our AC stopped working on the hottest day of the summer and as luck would have it, it was a late Sunday afternoon. I took to HomeStars and started going down the list calling high-rated companies to see who would have the earliest availability on Monday morning. I had all but given up on having a cool home for at least 3 days when to my surprise, Max was willing to come over on a Sunday evening. Max was extremely polite and cordial and quickly diagnosed the problem (the unit needed a new starter). Before I knew it, cool air was once again pumping through my home and an uncomfortable night of camping out in the basement was averted! I would definitely recommend Max to others. He is very professional and his rates are extremely reasonable (especially on a Sunday night). Thanks, Max!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for review, We serve our customer even Sunday, any time any where we are at your service