Unhappy Client in Elgin

My custom home was completed with what I consider to be numerous and major defects in materials and workmanship. The builder's representatives seem to be without authority to rectify the problems. When the issue was escalated to senior management I received what I consider to be a dismissive and aloof response. Only minor issues were addressed and the major defects brushed aside as "meeting minimum standards". This has been ongoing for over a year. I would expect something more than minimum standards in a custom home built at a premium price. Unless you are prepared to settle for the absolute minimum in materials and workmanship I can not recommend Hayhoe Homes for your custom home requirements. http://hayhoehomes.blogspot.com