Floor replacement due to flooding
CRS was recommended by my insurance company to replace the floating floors and doorframes in my condo due to flooding.The work took over a year to complete due to scheduling, missing/misdyed quarter round and repairs to the initial work required. The work is complete - but terrible. The photos speak for themselves.
- Approximate cost of services:
- $9,000.00
- Company Response
The repairs took over a year to complete due to the homeowner being out of the country on multiple occasions throughout the timeline of the claim. Additionally, the repair issues that the homeowner has is not related to the work of Complete Restoration Services. The concrete subfloor at the loss location is unlevel and the product the homeowner chose to cover the floor enhanced its unevenness once installed. We've had multiple engineers confirm this as well as the Insurance Company. This issue has also been brought up with the BBB, which has been ruled in our favour.