Addition, Retrofit and New Facade
The team at Hawk did an amazing job, start to finish. The project finished mostly on time and mostly on budget and we are very happy with the finished product. Most of the trades and people working on the project were friendly, respectful and professionals. Shoutout to Leo for minding the guinea pig during a weekend away. There were bumps along the way but the team was open, collaborative and creative in how these bumps were addressed. Shoutout to Marcus who really was a wonderful partner during the entire process. The whole experience was very positive. Some areas for improvement: 1) CoConstruct - I still don't like this tool. It tracks information well but is often difficult to find things 2) Financials - everyone likes to track these things a little differently but there should be an tried and tested process to ensure it is clear on what $ amounts have been paid and what is outstanding. It felt like we needed to drive this at times but they were open to our needs and we feel like we got to a good place with it. 3) Communication - mostly good but at times we felt like things had to be communicated numerous times to different people in order to get things done. I can appreciate the complexity with managing communication on a project this size. For context, timeline for project was about 6 months. The true test of project like this is to ask yourself the question...would we use Hawk again? The answer to this is a resounding yes and we've already recommended them to friends/family who are considering projects. Great job and we appreciate everything you did for us - we're super happy and wish you well on future jobs.
- Approximate cost of services:
- $300,000.00
- Company Response
Rob, your review on our home renovation and construction services truly made our day at Hawk Property Developments! We can't thank you enough for taking the time to share such a detailed and personal account of your experience with us. Knowing that we've played a part in creating a space that brings you joy is incredibly fulfilling. We're so pleased to hear that our team, particularly Leo and Marcus, added a special touch to your project. It's these little acts of kindness that really embody the spirit of our team. Your constructive feedback on CoConstruct, our project management software, is greatly appreciated. We're continuously striving to improve our process to ensure the best customer experience in home renovation and construction services. It's music to our ears to hear that, despite some challenges, our collaborative and creative approach to problem-solving met your needs. We aim to be more than just a home renovation company; we strive to be your trusted partner in transforming your living space. The fact that you would recommend Hawk Property Developments to friends and family, and consider us for future home extension or renovation projects, fills us with pride. This is the highest compliment we can receive in our mission to be a leading home renovation and construction service provider.
Once again, thank you for choosing Hawk Property Developments for your project. We can't wait to work with you again and wish you all the joy in your newly renovated home.
