I purchased over 10,000.00 worth of outdoor furniture from the Hauser Store, Mississauga location. After a few years (apparently the warranty had just expired) the finish started to peel off everywhere. We kept it on a covered veranda so it wasn't even exposed to the elements. Hauser would not stand behind their furniture and refinish it for us. This is unacceptable. I would never purchase from them again. Their product designs are lovely but the quality just doesn't hold up. They offered to have all of the pieces sanded down and refinished but I had to pay for it along with pickup and delivery. Never again Hauser, I feel taken....
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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