I have had 5 moves for work relocation with my job requirements in the past ten years. My experience with AAA careful moving was horrible, stressful and by far the most unprofessional. My family's belongings were heavily damaged in the move. The owner showed up with a truck that was much smaller than what we had requested and basically told us to move the excess boxes ourselves. They quoted low but overcharged us by threatening not to deliver our belongings to the new house unless we paid him an extra $800 in cash along with the total move costs which was also demanded in cas. As it was a business related move, I requested a receipt but was told I would not get one. This company is likely operating under the table and is extremely dishonest. Do you homework on them. They have many negative reviews on BBB and open case complaints from past unsuspecting customers. They work under the alises of AAA Careful Moving AAA Quick and Careful Movers A-AAA Careful Moving & Storahe AAA Careful Piano Moving 1465014 Alberta Ltd During the move I even heard the owner boast over his cellphone to a friend about his new website and that he had made a lot of false positive reviews to make his company "shine". Please be discerning when you read the reviews as most of the postivie ones have been pened by Bob Carpenter himself. I wish I recorded that so that he will not continue to operate such a dishonest and poor business.
- Approximate cost of services:
- $2,000.00
- Company Response
Hard to respond when he's all over the place. The name change is for two reasons - 1) we got into the storage business and 2) we couldn't pay our Telus bill when businesses were going belly up in the recession of 2008. They imply that we were trying to be shifty, like it's a crime to go broke in 2008. I'm sure many hard working honourable people (along with Lehman Brothers, Fanny Mae and Freddie Mac) couldn't pay their bills during those times. Although it's no great honour to go broke. We've done a thousand moves, since then, bound to have a bad review - probably my fault too - I get bitter, even angry, when people try to blackmail me.
We moved them from their storage and the stuff was piled high to the 12 foot ceiling - with no padding - and they blame any damage on us. We did not put it into storage (we would have used our own storage). All we want is to get paid for our work - sheesh.
I use the best men available - keep them well equipped - new web site is www.bioship.ca - a humanitarian business. Check it out. I hate to submit to blackmail - they wanted a free move.