spankygelicious

Transglobal has attempted to repair my LG TV 7 times. Of those 7 times they have failed to show up once. Ordered the wrong part twice. Failed to order the part for two months. Have failed to return at least 8 calls they promised to return. Have failed on every conceivable level of customer service know to mankind. I cannot express how poorly they acted. I have attempted to get my expensive television warranty repaired for 1 1/2 years. Warranty has run out because of Trans global and I have had to fight with LG to cover the warranty because I have not had a working tv for most of my warranty period. To LG's credit they have covered the repair even out of warranty because of Trans Globals foul ups. I honestly and truly have spoken with over a dozen people or more, 2 of them have been helpful. Truly the absolute most awful customer service experience of my life. I am at the point of spending another few thousand dollars on a new TV rather than have to deal with these people again. Currently awaiting a reply from Trans Global in the latest round of trying to get my repair done. I hold out no hope they will keep their promise and phone me back. Absolutely disgusted.