Andrea and Matt in Port Moody

We hired Mainland Ventures for a partial bathroom renovation to our townhome. I was extremely satisfied by the professionalism and friendly customer service, starting right from the consultation process by Paul to the actual install by Russell. I appreciated that Paul really listened to what we wanted and hoped to achieve with our budget. Many suggestions and ideas were put forward for us t choose from, and I did not feel once like I was being 'sold' anything extra or unnecessary. As well, I was very well informed every step of the way on progress, and potential set-backs that could arise - communication was excellent, and what was promised was more than delivered on. The result was above our expectation, and everyone is enjoying the new soaker tub and beautiful tiles! Russell was a pleasure to have at our home during the process, and was excellent in ensuring our one bathroom was spotless at the end of each day. He worked very hard to stay on schedule (which he did!), and was very patient and friendly to our children, who had a million questions along the way :). He felt like a part of our extended family by the end of the job! So thank you so much for giving us enjoyment of this room again, and I would in a heartbeat recommend Mainland to anyone looking for a job to be done, big or small. I can't wait for the next project! So happy the first experience with a contractor was a great one. Thanks again!

Centra showed up on time, were courteous, did a walk-through at the end explaining everything, and took lots of care to keep things clean. They even identified a rip in one of the screens that needed to be replaced (one I probably would not even have noticed). The job was complete when they estimated it would be. Very very happy with the finished product!

Matt and I would like to thank Ted for his incredibly thorough inspection this week. He provided us with much more confidence in making our final purchase decision, especially since we had already been faced with an outlay of $60,000 plus on our prior home due to envelope issues. Because of that, we went out of our way to search for someone competent, independent, licensed, and with a wealth of experience, and it was money well spent. We could tell Ted was an inspector apart just from viewing his website! He spent twice the time on the inspection as other inspectors quoted, and provided us with a binder that outlined our townhome deficiencies - illustrated with photos for emphasis and in a language we could understand - prioritized in order of how soon to fix, as well as a goldmine of thoughtful resources that we will carry with us into the future. I hoped for someone knowledgeable in construction, but I was so impressed with what else we got – someone who knows that a house is not just a building, but a home. Ted’s holistic perspective incorporated his construction know-how, but also factored in health issues, and the pride of living in a well-tended home. The icing on the cake was Ted’s promise to be available post-inspection for questions and follow-up – a value-add indeed. Thanks for the great learning experience – you have inspired us to be more hand-on do-it-yourselfers, where we were once afraid to touch anything! We will definitely recommend you to anyone we know in the realty market, and look forward to meeting you again prior to our next purchase.