Reviews

10/10

Mohammad provided stellar service for a newer system that was purchased from another retailer. He was professional, efficient and a pleasure to work with. I had to give up on the company that installed the product originally as they were impossible to deal with. I should have bought my system from Vacuum Specialists initially.

Approximate cost of services:
$90.00
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Company Response

We are sorry to hear about your bad experience with others in our industry. We can't do much about that but we will treat you fair and with a higher lever of professionalism and courtesy as you have experienced. Your business is important to us and we will always do our best to help you with your needs regardless of the product or where you purchased it. Come to us first next time for the right product, the right price and the right people. Thanks again for your business.

4/10

The finished product is good. Your issue will be with the embarrassing customer service that you'll receive once you've provided a deposit for the property. You'll also question the sales guy about the poor ratings Westview receives on this site, as we did, and he'll come up with some "fluff" on how the reviews relate to an older project, to distance himself from the criticism. You may find yourself leaving messages and/or emails in the high single digits without a single response. You'll then go to their show home unannounced to meet face to face and he'll act as though he never heard or received a single note from you - at which point you'll look at your partner/spouse and either cringe with frustration or laugh because you can't believe this is happening after you just bought a house from him? You may also find issue with the warranty work as the staff responsible for this side of the business are as responsive as a newborn. Suffice to say, hopefully your warranty work will be minimal, to not have to rely on this team whatsoever. As for those clients buying a "used" Westview home, be glad that you're getting a nice product where the original owner dealt with all the challenges on your behalf, upon possession. Westview has potential, but surely they would struggle if the real estate and energy market was softer.

Approximate cost of services:
$900,000.00
2 of 3 people found this review helpful.
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