vn from Surrey

Used this homestars website to look up SG3. Using them for residential home monitoring services over the past year. Equipment is Gemini better than DSC or Ademco in the past. Everything works great. Regular user, always turning alarm on prior to leaving and on and night. Will renew when term expires. George was very helpful. He took the time to explain the setup and customized it to our family's needs. It took George an entire day to setup the system. We have a need for another panel, going to contact George soon to set that up too. Power to the home as a whole was out many times this year due to bad weather but the units were always continuing as expected. The power never went out for the service. Have had a few false alarms, the service providers responded quickly.