We purchased almost $5000 worth of furniture and once received we found that Sofa and love seat is not as comfortable as we felt in the showroom. we went (right after the delivery) to the showroom and wanted to exchange them for better higher priced pair, but they refused to do so because of their policy. I cannot understand this business model. Any other shop I deal with exchange is possible specially for a higher price. I will never buy anything from Leon's here after.
- Approximate cost of services:
- $1,100.00
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