Jay from Burlington

We cannot say enough good things about convertible heating and air conditioning. We contacted them with regards to replacing our furnace and hot water heater and Chris was in the next day and provided us with an extremely competitive quote that was the best price from the five quotes we received. He was great at making us understand our heating and water heater needs and answered all our questions in person and over the phone (at any time of the day). Chris was able to organize an installation for us within days of giving us a quote! On the day of installation, Dave had come in to install our furnace and water heater and provided great work and care in what he did. However, it was not until the evening that blew me away regarding their customer service. Unfortunately, in the evening I had run into an issue with my thermostat. A quick phone call to Chris and he was able to work with me in resolving my issues. He made several phone calls and had an installer call me to work me through my issues. WOW! He and Kamil the installer were both great and were very kind and understanding of my situation. Nonetheless, they had the solution to my problem and it was clear sailing after that. This company truly cares about its clients. We are quite vigilant and do extensive research before hiring any company and convertible heating and air-conditioning by far surpassed our expectations in terms of service, value, quality and true kindness. We will be recommending Convertible Heating and Air Conditioning to family and friends for years to come!