SY from Burnaby

The sales person kept saying how good the mattress cover is and we bought two. When we brought it home, opened one realized it creates a lot of noise which effects sleep( wgich they declaim is the best in the store) We attempted to return the UNOPENED one the next day and they refuse! I then learned the staff has no salary and they all work on commission, which rand if they don't sell anything they won't get paid. The system is very unhealthy for the costumer or the staff. It needs to be changed otherwise I will never buy anything from the Brick in the future!