Jennifer P from Ottawa

There was heavy rain and i found a lot of water in my crawlspace. I thought my weeping tiles needed to be cleared so called mr rooter. This is the first time I've had to call a plumber so chose based on reviews. Larry T was my plumber and he was fantastic. We discussed what had happened and what i thought the problem could be. I have a serious issue with tree roots in my crawlspace so we thought those may be causing damage. Larry explained all the options and the pricing associated with the best case and worst case scenarios. Long story short - we used a camera through my drains and saw that while they could use a cleaning (which Larry did), they were in good shape. He was very thorough and at no point did i feel he was rushing through the job! He also did a plumbing check on my house which was great! No issues were found and i now feel confident about my (old) house's plumbing. This was a great experience and i will call them for any future plumbing issues that come up!

My dryer had been leaking condensation for a while so I called ABC Appliance Services based on the reviews. Was able to get an appointment almost immediately. He came a bit early (but called first to make sure that was okay) and was able to diagnose the problem right away. He explained to me how to fix it since it was a pretty basic DIY job. I appreciated that. For my own reasons, I did not want to do the work myself, so asked if he could do it. He got the required parts and showed me his work. I had also made a comment about the noise my dryer was making but he said it was fine and let me know what type of noise would be of concern and what wouldn't. Overall, very happy my experience!

I moved into my house 2 years ago and didn't know when the ducts had last been cleaned. I decided to use Ottawa Duct Cleaning based on the reviews here. And I'm so glad a did. The three workers (Derek, Drew, and Ruben) were friendly and courteous and did a great job. They arrived when expected and were very efficient. They showed me before and after pictures of my vents. My dryer vent was so clogged you couldn't really see into it! After all the work was done, the workers cleaned up and you'd never know any work had been done. Will definitely use them again!