Reviews

10/10

Greg H. responded to our call for service. He was courteous, efficient, helpful, and clean. He answered all our questions in detail and explained very clearly the work he needed to perform. The work was performed without issue and he tested and made sure it was done correctly. We hope to work with Greg again in the future.

Approximate cost of services:
$279.00
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Company Response

Hello Stephanie,

Thank you for leaving us a review, we greatly appreciate it. It is great to hear that Greg was "courteous, efficient, helpful and clean."

Thank you for choosing,
Mr. Rooter Plumbing

10/10

We hired MKW Services to do a fence repair. Two posts were rotted and we needed them replaced. Matt and Kyle arrived the day they said they would and worked diligently until the job was completed. This was a very tough job that took much longer than expected. But Matt and Kyle kept at it until it was done. I would recommend MKW Services to anyone. Matt (the owner) is a humble and nice guy who always answers his phone when you call. Their fees are really reasonable too. We will definitely have MKW Services back in the future.

Approximate cost of services:
$560.00
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks Rob C. for your excellent help and service that was on time, quick, and friendly! We had a new dishwasher installed and the shut off valve broke (was leaking). The next day Mr Rooter's Rob arrived and replaced with a new valve. Highly recommend Mr Rooter to anyone!

Approximate cost of services:
$250.00
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10/10

We had a new downpipe put in by another company last year. In January it filled with ice, the outlet cracked and the downpipe came away from the house. This resulted in an ice damn on the side of the house. I called the company that installed it every week for 3 months to come and fix. Nobody got back to me. They would keep saying they would come out, but no one ever called back or came to the house to inspect. Yesterday I got fed up and checked homestars.com for a top rated company. I noticed the great ratings Infinity Gutter had and called them. Miro answered the phone right away. He was friendly and polite. He asked me to text him my details and would get back to me later the same day on when he could come out to the house. Miro came to the house the next day and installed the downpipe correctly. He took pictures of the work to show me that the job was done right. I would highly recommend Miro and Infinity Gutter to anyone. He answers the phone. He is friendly. He is fast. He is efficient. And he is affordable.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Stephanie I appreciate your feedback. Happy I could help.