I bought a bed frame for my daughters room 10 weeks ago. The frame came in 12 separate pieces with no screws or instructions. It took close to 8 weeks to be sent the missing screws ( I still have no intrusctions ) I called to speak with a manger regarding this issue and they are always in a "meeting" I work in customer service I would never let a client try and get a hold of me for almost 2 months. My daughter has been sleeping on a mattress on the floor for almost 3 months! Completely unexceptable. There is still no solution in ragards to putting this frame together. Ashley's furniture is doing nothing to help. Buying furniture at Ashley's furniture is like taking $600.00 and throwing it in the garbage
- Approximate cost of services:
- $600.00
Was this review helpful?