StarElf from Brampton

Very disappointed with the service … service person started off by pushing to buy a new furnace right away with out any diagnosis … he wanted to turn on power to the furnace after I mention that the furnace circuit board was burnt out. I refused to turn on power and ask the service person to look at the furnace circuit board. With out testing anything or even looking at heat exchanger condition he started to push to buy a new furnace. I ask what about changing the circuit board. After finally looking at the circuit board which I even had to point out the burnt out relay part of the circuit board. He said he didn’t think there was a replacement circuit board for a Lennox furnace. He even ask me what I think was the cause for the circuit board to fail??? The serviceman then ask me when the A/C was installed. He left without using one tool or tester. I was very disappointed I had to pay this guy to come to my house for what I knew already. Next morning my wife got a call that there was a circuit board available and he wanted to come right over to replace it. My Wife decided not to and felt it be best only when I was at home. Later that day when she called back to inquire about price for circuit board … $600 for the part, $200 to install the part, plus additional charges to check why the circuit board fail. We decided to get a second opinion. With this Different Company this older gentleman check, tested, inspected the Furnace. I was amazed how much less the $ charges $ was. I am disappointed with Peel Heating, wish I could get my service charge $ back $. I feel Peel Heating are best at changing furnaces from what I am reading from other comments here.