An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We had a few quotes from various roofing companies and ultimately chose Penfolds because of their excellent customer service during the quotation process, competitive pricing, and their 70+ years in the business. Within hours of requesting a quote through the Penfolds website, I was in contact with Adam Boyes, Corridor Manager. Adam was professional, knowledgeable, and flexible to our schedule. Once we agreed to the scope of work, we received regular updates on progress. While the roofing work was underway, it did get messy around the house as expected, but the roofers were diligent about cleaning up and did not leave any mess behind. The roofers worked quickly and efficiently and completed the work on time. Upon completion, Adam followed up to make certain we were satisfied with their work. We were. We would recommend Penfolds to friends and family for their roofing needs.
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you for your considerate words Norman - it is very important to us that our customers feel like they're being taken care of from start to finish, throughout their roofing journey. I am very pleased that we could help you with your roofing needs!
All the best, Shaun Mayhew.