I bought a new central vac after Christmas (and paid for an extended warranty)... it doesn't work and they won't replace it. I have to wait yet another month for parts. It is crazy for a brand new (defective) item that they won't just exchange it. They say it is "Store Policy" that they only repair, never replace. I have already dragged it into the store twice and to their repair subcontractor once. BEWARE!
- Approximate cost of services:
- $600.00
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