After checking out the big box stores and not finding a match for our existing hardwood, we went to the Internet and found 'Floors Direct North' who had an outstanding selection of flooring including our home's exact hardwood floor colour and manufacturer. The owner measured our rooms and gave us a quote broken down so that we could see exactly what we would be charged. Pricing was very fair with no post-work surprise increases and best of all the two installation crews (first hardwood then carpets) where both very friendly and informative and did a spectacular job on our entire upper floor. Two days for the hardwood and two days for carpet which included a lot of fussy cutting of many railing spindles. In the end this addition made the entire home look new again. Looking back on it I'm glad we went with a specialty company who do this sort of job every day for a living. From past experiences I'm not sure a big box company would have been as easy to get along with or do as precise a job. And their clean up was exceptional. Thanks for a great experiences!
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Richard, it's always so great to hear that we gave you a great experience. It's also interesting what you said about going with a specialist company. People often think the box stores are cheaper but when you compare "like for like" we the specialist often come out quite a bit cheaper! As for our crews they are hardworking. conscientious and exceptional at their craft. Thanks for taking time out to leave us such a great review. We appreciate more than you know.
Kind regards, Jeannie