This is our first build and feel so lucky to have chosen Stepper Custom Homes to be our builder. We have had nothing but positive experiences with every level of the Stepper team. Matt, Maureen and Ingrid in sales answered all our questions and kept us updated, came in on their days off to help pick colours and even sent us pictures of our new house during construction because they knew we didn't live close. Remi looked after our home during construction. He was very honest and straight forward with us and kept us up to date throughout the build. He was very passionate about working for Stepper and extremely knowledgeable about everything about our home. Everyone we dealt with in the office during the paperwork end of things was very friendly and seemed genuinely excited for us building our first home. The home Stepper built for us is perfect. Everything is just how we imagined and have had very few problems arise like in every new build. How the warranty program works with Stepper is efficient and easy to use. Barry and Jorge who came to address a few minor problems were very friendly and fixed everything they could right then and reassured us that if anything else comes up they would be right over to make it right. I would not hesitate to recommend Stepper to anyone looking to build a beautiful home. The workmanship of the trades is excellent and the customer service is what really made this whole experience enjoyable from start to finish. They do great things as a company in places like Ecuador and really make you feel like you are more than a customer. If you are looking through the overwhelming number of homebuilders to build your home, look no further, Stepper Custom Homes has got it figured out.
- Approximate cost of services:
- $480,000.00
- Company Response
Hi Martin,
Thank you for sharing your positive experience with our Heritage Hills team. It is positive to see that our home buying process we have in place is working as it should. All the best to you in your new home!