I would definitely not recommend dealing with Goeman's appliances in St. Catharine's. Purchased kitchen appliances under the impression that all would be delivered. The fridge was not available as was not in stock. Why was I not notified at time of sale? I work for a large manufacturing company that strives on Customer Service. When we sell our customers products they are delivered or we lose the customers. We did receive a lovely loaner fridge with a dent in the door and missing the bottom vent cover. Looks great in our new kitchen! The sales person stated that in her notes I was notified that the OTR microwave must be vented before the gas line could be installed for our new gas stove. I was not notified, the installer arrived, refused to install the gas line and now we are without a stove as well. I am also being charged for his trip. Why would I not vent this if I was aware? Oh yeah, I was looking forward to using my toaster for another week LOL! Subway here I come!!
- Approximate cost of services:
- $5,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?