We had a hot water pipe which was pierced by a nail from the dry wall since construction. The problem was unnoticed until became big by flooding on May 13th 2015 11 pm evening. We had to shut down main water switch. The plumber came and checked it was a pipe inside the wall of my main floor washroom. The plumber had to cut open the wall to get to the hot water pipe and replace it, but leaving an open cut in my washroom wall which he can not fix. He recommended Restoration 1 which can restore anything back to original. Next day, I called Restoration 1 and Tony Williams came. He was punctual and polite. He assessed the cost and used a fan to dry out the wet and mold smell of my bathroom wall. He had to come three consecutive days. On the last day, which is Saturday, he knocked on the door instead of ringing the door bell so not to wake up any children sleeping. He filled and sanded the wall with no marks of any cut along with the same paint color. It is a perfect ten. And it was not expensive and reasonable cost.
- Approximate cost of services:
- $388.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?