As first time homebuyers, we have been very satisfied with the customer service and home buying experience that Pratt Homes has provided us with. From feeling completely supported when asking many questions, to getting creative with Gemma at the design studio, all of our needs have been met with warm and friendly customer service that makes such a serious purchase easy to make! One of the most exciting and transparent parts to the building process that we have enjoyed has been the Home Owners' Update Emails. The emails come with personalized written details and photos of the progress being made not only on the site, but also on our own unit! We will definitely be recommending Pratt Homes to future homebuyers. Thanks for such a great experience!
- Approximate cost of services:
- $316,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Danielle Z:
Thank you for this incredible feed back. We're happy to hear of your satisfaction and that you thought we were warm and friendly. It's our goal to treat our purchasers and homeowners like family.
Thank you very much for the recommendation as well.
Sincerely,
The Pratt Homes Family