Reviews

10/10

After I accidentally put a finishing nail through a recessed door sensor, I had no idea where to find a new one. Calvin was kind enough not to laugh at my stupidity, and then he helped me source a replacement sensor. Thanks for helping to correct my carelessness!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

No worries, glad we could help.

10/10

Old West installed our patio door a full two weeks ahead of schedule. When we discovered the screen had a rip and the alarm sensor had been damaged, they came out right away and fixed both, no problems. Super friendly!

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi J, I am glad your patio door came in sooner than expected. When removing & replacing alarm contacts, problems do happen once in a while. We will call and get them fixed asap. Thank you for your comments. Rick & Cory