Shania from Sylvan Lake

I am very disapointed in the service we received . To start , Landmark vanlines picked up our stuff in Alberta on April 25th , they had told us we would receive our stuff in Nova Scotia on May 12th ( they told us they would be stopping in Toronto for weighing ) . We patiently waited until May 13th to contact them , my spouse called them and they told him " they do not know where our stuff is , and our new bill is $3400" ( our quote was $1600 ). I had called the next day and asked about it, they had said it just arrived in Toronto on May 14th, And proceeded to tell me that it wouldn't be leaving Toronto until May 25th ( which found out later was actually the 27th) which is apparently the only day they make a trip to Nova scotia and they wouldn't arrive until May 29th . Would of been nice to know considering i had items i needed ( crib, changing table , toys etc) for my son. So after we told them we demand they re weigh everything ( there was no way is was $3400 ) they did and they were 1000 pounds off ! How does this happen ? I dont know. So yesterday, they FINALLY arrived ( June 4th ). They proceeded to tell us they could not back the trailor up the driveway ( the driveway way completely straight ) and that it would be an extra $200 for them to carry everything up the driveway. For one, it is not our fault that you can't back up the driveway and for two , haven't we been through enough !? So my boyfriend made 5 or 6 loads in a little truck up and down the driveway to save $200, and the end total was still $2600. Oh and I can't forget to mention my brand new changing table was cracked and beaten up , and a bunch of other items damaged. I DO NOT recommend them at all , terrible.