We have been to almost every showhome in the city looking for "Our House". It was so frustrating walking into a house and loving it, only to find out that at least 80% of it was upgraded (which obviously meant a lot more $$$). I was already skeptical walking into Pacesetter for the first time because of this. As soon as I walked in, I instantly rolled my eyes thinking it was the most upgraded one I'd seen yet! Imagine my surprise when I asked what was upgraded and the response was,"Just the railings on the stairs" .....Wait what? Are you kidding me, this house is amazing! Now I pay attention to detail.....I could NOT find any flaws in the walls, every light switch was perfectly level, edges on mouldings were seamless. This builder caught my attention. We went to a few more of their showhomes to see if the quality wasn't a one time deal. Each house was just as beautiful as the last...with very little upgrades. We're partially sold at this point. Next step, let's talk to the sales people. I feel like this is just as important. You can love a house all you want, but if the people you have to deal with to build it are horrible, then what's the point? We wanted this experience to be a happy one. For us, buying a house is a big deal and we wanted it to be a great memory. We met a few of the Pacesetter Representatives during walk throughs of the showhomes and all were very nice, but one...or should I say two stood out above the rest: Marissa and Colton in the Tamarack Area. We weren't even planning on building in that area, but it didn't matter. They were instantly our pick! Both were very informative without ever being pushy. They turned me from skeptical to excited and within a week, we signed. Every question I had, no matter how small was just as important to them as it was to me. Not only did we find the perfect house, but we found the perfect people to help us build it. Everytime we meet with them I leave with a smile on my face. We are still in the very early stages of our build, but so far this experience has been wonderful! Not only would I recommend Pacesetter as a great company, but I definitely recommend to go to Marissa and Colton!! Looking forward to all the exciting things ahead!!! ☺️
- Approximate cost of services:
- $510,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Wow, Lynn, thank you so much for your exceptionally kind words! We couldn't be happier that you found what you were looking for after what sounds like a frustrating shopping experience. Marissa is amazing, and we're glad you found her. Enjoy the journey!