2 recommendations: 1) TALK TO SOMEONE WHO HAS PURCHASED FROM THIS BUILDER BEFORE YOU BUY. My guess if you show up at a prior project and ask, you will get a lot of information that you want to factor in any decision to buy; and 2) if for some reason you decide to go ahead with your purchase, GET EVERYTHING IN WRITING AND DOUBLE CHECK EVERYTHING, DOCUMENT EVERY CALL, PROMISE AND UNDERTAKING. Under no circumstances think the charming and disarming avuncular demeanor that greets you initially is indicative of the service or end product you will get after the cheques are cashed. The designer, Elayne, fabulous - hence the 2 stars for overall satisfaction (Note: she may have moved on to another company by now).
- Approximate cost of services:
- $300,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your comments, we really value your opinion. We are sorry you felt your experience with us was not completely positive. Unfortunately we were met with some challenges during the occupancy phase of the project which in turn affected our homeowners. However, we greatly appreciate the compliments said of our designer, who is still working with us today!