Reviews

10/10

I was very impressed and please with the service I received from AtlasCare. I chose the company as they state that they specifically service SpacePac units. I have been having difficulties with the unit for a while which the prior service company had failed to identify. Ed, a service rep worked hard to arrange an acceptable service time. This required a number of calls to coordinate and Ed responded to me each time when he said he would. The technician Al turned up ahead of the scheduled appointment time which is what Ed and I had hoped. Al quickly determined the issue and resolved it on site. The bill was slightly more than what I had been quoted for the unit to be inspected. The unit is now operating as it was designed to. I am very pleased with the service and result.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your great review of AtlasCare and our team. Servicing SpacePac units is a specialty. AtlasCare has expertly trained team members to do this.

10/10

Scott installed our fireplace about 16 years ago and has serviced it since. He has always responded promptly to our service requests. He has been punctual and his work has always been clean and well done. We have and will continue to recommend Scott and Gasfix.

Approximate cost of services:
$650.00
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Company Response

Thank you for contacting Gas Fix to have Scott service your HeatnGlo fireplace. We have been going there for several years now and we do appreciate the referrals and repeat business over the years. Should you require anything in the future, please do not hesitate to contact us. We will continue to provide prompt, professional service from your initial contact with the office staff to the technicians, such as Scott, that we have out in the field. ~ Jason ~