Caitlynn from Edmonton

- Ordered table and bedroom set from the Brick -Paid for warranty and down deposit for both - received table shortly after purchase 2 chairs were scratched and wobbly. -called several times to the warranty department- first time the woman on the phone said she would give us 50 dollar credit . then 100 dollar credit and THEN finally said she would replace the chairs for free. - Wasn't contacted for several days about the pickup/delivery for the chairs (booked off time so I could be home when they dropped them off) - They didn't show up - when I phoned them to inquire they told me the delivery date was moved and that it would be another few days until I could get the chairs. - chairs showed up and that mess was over. BUT THEN... - the bedroom set was supposed to come in today (07-08-2015) -no confirmation call yesterday or today so we called and they said the furniture would not come in until the 18th.... THIS IS RIDICULOUS. I WILL NEVER PURCHASE ANYTHING FROM THE BRICK AGAIN. tl;dr : The brick is unprofessional, wait time is too long, service is shotty and overpriced furniture is handled terribly. Never again.