The service repair person came in and said the 1-year old dish washer needed a new part. He said he would order it. We paid over $100 for that favour. About two weeks later we were then asked to pay for the part; we paid over $200 for that as well. We are now six weeks after the fact and nothing. They called once to say they were coming but then they did not show up. We called and asked for a call back... nothing. It seems customer service is at the bottom of their priority list. After all, they've been paid.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
Hello there.
I am the service manager and i take all reviews seriously. Can you please give me a quick email with you phone number address and name and I will call you Monday to fix this issue.
dfaservice01@gmail.com