When our a/c quit, we called Convertible and a technician arrived 4 hours later, diagnosed the problem, and explained the options: repair or replace. Since the unit was 22 yrs. old & required R22 refrigerant, we elected to replace. We shopped other suppliers before deciding to go with Convertible Air Systems. The order was placed with Sean at 11:00am on a Wed. and he indicated the installation could be done the next day between 9:00am & 2:00pm. The installers, Dave & Craig arrived at 9:00am the next morning and the job was completed by noon. We're extremely satisfied with the prompt service, price and the American Standard unit that we chose. Dave & Craig were courteous, friendly & answered all our questions in addition to doing a thorough clean up and ensuring the unit was working properly before leaving. We have used Convertible previously when we replaced our furnace & would highly recommend them.
- Approximate cost of services:
- $2,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Glen,
Thank you for taking the time out of your day to write such an excellent piece on your experience with us. We aim to provide quality and speedy service that our customers value. Feel free to call us if you ever need anything HVAC related.
- Sean Kesavan