Nina P. from North York

I first met with the rep from Cortina on June 30 re cabinets, counters backsplash and sinks and was told to expect delivery in 6 to 8 weeks. I paid half the cost up front. The cabinets were installed nearly 3 months later. The people who installed the counters did a sloppy, unsatisfactory job. My walls had to be replastered and repainted. The backsplash was not cut to fit properly and I had to settle for some patching up. One of the cabinets was damaged and I was told it would take only a week. By the second week, I started to call to get an update. My calls were not returned. A month later, the damaged part was finally replaced. By that time it was mid-November! I must say the cabinets are beautiful but the aggravation, unanswered calls and poor service were not worth the stress.