Reviews

10/10

From my visit to the showroom to the delivery of my bed and frame, staff at Nine Clouds are knowledgeable, professional, and caring. Ash and his delivery partner set up the bed, allowed me time to add an accessory and take a good look. They were personable, professional and tidied up afterward. Excellent customer service. Thank you. I would definitely buy from Nine Clouds again.

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

After losing two leather sofas in last summer's flood, I searched until I found Boss Leather. My couches, delivered today, are gorgeous, beautifully tailored, and show incredible workmanship. The staff at Boss - from Danielle in the showroom to Mike and Andy (I believe) in delivery - are friendly, personable, professional and knowledgeable. I wouldn't hesitate to purchase again from Boss. I know I have two pieces of furniture that will give me comfort and last for years.

Approximate cost of services:
$4,000.00
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Company Response

Hi Janis,
It was our pleasure to serve you and it means a lot to us that you took the time to write your review. It's always a good feeling to know we have made someone happy with their purchase and we look forward to working with you again in the future to create your next perfectly designed leather furniture....Sonny

10/10

Of all the quotes we got for our chimney, A-1 was the only company whose staff came out to the house and spoke directly to us. Terrific customer service. Friendly and knowledgeable staff - Bob and Kelly, from the office, were great, as were the two men who rebuilt the chimney. Work started exactly on time and aside from a couple days of rain, it finished promptly. The chimney brick was matched so well, you'd think it was the original. Well done!

Approximate cost of services:
$3,600.00
2 of 2 people found this review helpful.
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Company Response

Thanks so much for the great review, Janis! Our masonry team loves working with multicolored brick such as yours and I'm very happy that you were so pleased with the work!

9/10

The plumber replaced the toilet seal which had been incorrectly installed causing a leak and shifting of the toilet. The toilet is now straight, doesn't leak and is well sealed. While I'm very satisfied with the work, the $250 invoice was in my view, quite high.

Approximate cost of services:
$250.00
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Company Response

**Thanks Jean** We appreciate your review and your input. It is nice to know that you were satisfied with the work performed. Regarding pricing, although it is always presented for your approval before we begin, by industry standards the costs incurred were more than fair when having a highly qualified, licensed and insured plumber sent over. We do thank you for choosing DrainWorks and we do hope to be the plumbing and drain service providers you can rely on.