Reviews

10/10

Terry and Taylor and crew were a pleasure to deal with. The estimate was fair and the work very good. Not only did they build a beautiful new fence but they were excellent in dealing with some unique grading and drainage challenges. They even put up a temporary fence after day one on the job so our dog could have the run of the yard. They started on time and finished on time. We are extremely pleased with the work and the honesty and integrity of all the individuals in the company.

Approximate cost of services:
$7,200.00
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Company Response

Hi Wendy,

it was a pleasure working with you. Hope you enjoy your summer.

Terry and Taylor
Perfect Post and Fence Toronto

10/10

Nic came to do annual service. He is very familiar with our NTI boiler. The digital display was not working and Nic did a very thorough job of explaining the potential steps in replacing the display. He contacted NTI and had their guidance in diagnosing the issue with the display. He is always very thorough and courteous. We highly recommend Nic.

Approximate cost of services:
$150.00
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Company Response

Thank you so much for your kind words and stellar review!
We greatly appreciate your feedback and are thrilled to hear that Nic provided exceptional service during his annual visit.
It's fantastic to know that he was knowledgeable about your NTI boiler and took the time to explain the potential steps in replacing the display.
We're glad he went the extra mile to contact NTI for guidance and diagnose the issue effectively.
We're also delighted that Nic's thoroughness and courtesy made a positive impression on you.
At Hoerner heating&plumbing, we take pride in our team of dedicated professionals who strive to provide the best service possible.
Please don't hesitate to reach out to us for any plumbing, heating, drains, and heat pump/air conditioning needs in the future.
Be safe and well,
Best wishes,
Tracey
Hoerner heating&plumbing
416 463 2573

10/10

Matt and Lee came same day of request. Brought required part, very efficient over all. Toilet now flushes like a charm. All the members of the Hoerner Team are great to deal with.

Approximate cost of services:
$230.00
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Company Response

Wendy so very kind of you to take the time to write a review.
It is wonderful to hear that the technicians brought the required parts and that they were efficient, and that the toilet is working.
We hope you contact Hoerner in the future for any of your plumbing, heating and drain issues.
Be safe and be well.
Best wishes
Thank you
Tracey
Hoerner heating&plumbing
416 463 2573

10/10

Zahir and his associate arrived within the scheduled time after having called to confirm they were on their way. They were courteous and personable. Zahir did an excellent job of identifying the source of the leak, explaining what needed to be done and then getting the job done. We have used Hoerner Plumbing for thirty years and have never been disappointed!

Approximate cost of services:
$400.00
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Company Response

I am so glad to hear that our technicians were courteous and personable. We are so grateful for your thirty-year loyalty. Hoerner is so fortunate to have repeat clients like yourself. We hope we are able to be of service in the future. Cheers Tracey

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Andrew and Tracey ..... Ted and I wish to reiterate our thank you for having the water connection pipe situation remedied. As mentioned before, we know there had to be a lot of chasing (and possible arm twisting!!) to get this done. You immediately took action and did not give us any push back what so ever. It says an awful lot about your professionalism, integrity and how you value relationships. We hold these values as well and have the utmost respect for your handling of this. It was also wonderful that you had Calvin in attendance to keep on top of the work. He was great and did a superb job of keeping me informed as the work progressed. He is a valuable addition to your team and an exceptionally nice young man. We look forward to working together with you for many years to come. Kind regards .... Wendy

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for taking time out of your busy day to review our company.
We truly appreciate that you took time to email Hoerner your feedback.
It was wonderful working with you and we look forward to the opportunity in the future.
Respectfully,
Tracey