It's hard to believe of a 34 degree Celsius day that I am reminded of the Arctic chill of January 2014 well my furnace went down. Within hours of the call Convertible was there to have our furnace replaced, up and running. Exceptional crew that were courteous, professional and answered all my questions and even made some ducting alterations to improve overall air flow. Today, as I was getting ready to head out with the family for a trip to the Bahamas I noticed water running out of the furnace. I called Convertible and they relayed to me that it actually was the air conditioner's coil was probably called. Though saying they could be out within a few hours to blow the line the gentleman on the phone asked if I was handy and quickly guided me through the process of locating the drain out and removing the discharge line and clearing it. Sure enough the elbow fitting was clogged. The advice saved me time, money and anxiety with having to leave shortly on vacation.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your kind words Paul! Your handiness today saved you time and money! It was an absolute scorcher outside today. I'm glad you did not need to suffer. As a family busy we really look out for others and know the value of helping a fellow man. We hope you have a great time in the Bahamas. - Sean Kesavan