Preetika from Thorold

Beyond frustrated that I ever decided to go to Goemans in at Catharines. First I got the run around for two months to try and get someone to come have a look at the existing fireplace for a pre inspection. Then I got a run around for someone to come install our appliances and did not install on the date we were told. .... only to realize we had the wrong specs so the fridge cannot be installed ... The hood cannot be installed and so the stove cannot be installed. The ovens are delayed by two weeks. A crappy installation on the dishwasher. We had the closing on the old house and do not have a working kitchen in the new house. Giemans policy is two weeks prior they take your money in full... So now we have no place to go to and who knows the run around we will get to get this fixed. Please never go to Goemans at Catharines. Their customers are not a priority .... They blame it on the installation department ... All sales does is leave messages for the installation guys who may or may not call back timely ...for the money they charge one would think they would be more professional and service oriented.