Not a good first impression. Bin was promised for first run of the day - shows up after 12 noon. Hidden Fuel and Enviro service charge of $62.19 as well. Not mentioned over the phone when booking the bin either. Not great customer service when you complain about their screw ups - just excuses. Ask about any other fees when you book with 310 Dump, and their word on delivery time means absolutely nothing!!!!!
- Approximate cost of services:
- $440.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Blaine for your feedback. We appreciate your feedback and the opportunity for us to improve. Please be assured that the issues raised will be carefully considered as we place a strong emphasis on customer service through our dedicated staff. 310-DUMP's mission is to work diligently with our customers to ensure they have the best experience with their waste and recycling needs and to be happy with our service. Please contact Clarice, our Regional Sales Manager, at 310-3867 or by email at clarice.hamilton@310-DUMP.com at your earliest convenience so we can work on solving the issues raised. Kind regards.