aprilmueller in Ajax

Last year the technician destroyed my flowers by dragging his hose through my garden (caught on camera and pictures taken). I was offered as compensation a free upgrade to the ambassador program the following season or I could purchase my flowers the following summer hand in my receipts for compensation. I decided to go with the upgrade to ambassador program. This year, I was getting a new deck and got my 24 hour notice that they were coming so I called immediately to say they couldnt come, as my backyard was a construction zone. I said they will need to come next week instead. The representative said ok, they will give you 24 hour notice before they arrive. I said thats great but please ensure its not this week. Next day, I get an email, they are coming the next day! I call AGAIN .you can NOT come I am having a new deck put in. I called already they need to come next week! Oh, so you dont want them to come tomorrowno NEXT week. Next day, another emailthey are coming. This time I put it in writing, the rep writes backplease call customer service with scheduling issues are you kidding me.I have called twice already I do t have time for this nonsense. Today I get a letter in the mail saying I owe them $34 dollars, and that its late. Letter doesnt say for what and I was given a bill previously as I PREPAID on. Y. Refit card and am an early bird AND was upgraded at no charge for their destruction of my flowers to the ambassador program. So waiting for a response. I have given my notice that I will not be renewing. This company is very poorly run., and my weeds are still horrible anyways for their less than 5 minutes spraying of the whole front and back most of the time is unravelling the hose. Its all timed on our cameras. Not thorough, not good.

A huge thank you to Nima and his partner Ashkan who came to install pot lights on the main floor. They showed up on time, were polite and professional and tidied up after themselves. They led me through the process and provided suggestions. I feel my house looks so much better. It looks more modern now--- and I can see!!!! The one section of my living room had no lighting (except for my floor lamp, and the one small window) so this has drastically improved my sight! I should also mention they had to change the dimmer switch on top of it all. They installed 16 pot lights. I was impressed that it took them from approximately 8:30 am until around 12:30 ish only, and this included them providing me a consultation, unpacking, tidying up and packing up. Very quick, efficient and professional. Amazing work--- I will definitely recommend your company and if I ever need more electrical work done, I will call you in a heart beat. Many thanks!!!! April