Do not buy from Pacesetter! Once they have your money they couldn't care less about the customer. Our singles have been falling off our roof since we moved in. Now 2 and a half years later and we are being told by Pacesetter that, "they tried," but now it's our responsibility to contact the roofing company and the company that makes the shingles. What a joke. This is one of many serious issues we have encountered. The communication within this company is horrible. Be prepared to send 100 emails in order to receive one response. I would not recommend this company to anyone! I am sure I will receive a faster response on this site than I have from any member of Pacesetter in the last 2 and a half years. Can't wait!
- Approximate cost of services:
- $550,000.00
- Company Response
Hello Rob, We are sorry that your experience has been frustrating. Your opinion matters to us, and we'd like to look into this further to see what has happened. Would you be able to email us at pacesettersales@qualico.com with your job number and your information so that we can look into this for you? Thank you kindly.