I have moved across Canada 4 times and this was the worst company by far that I have used. Aside from the initial booking....they have no customer service skills. They forgot about me on the initial pick up date and did not even call to say movers were stuck at another job. They lost my items and when they were delivering I asked the driver to wait to see if the items were in fact in my house and he drove away so fast. When I called him to tell him my items were not in the house, he told me he couldn't do anything about it and hung up. Most of my kitchen items are broken because they didn't properly take them down the stairs. My floor lamps are missing. My children's bikes were damaged. A big black duffle bag full of my children's clothing was not delivered. No compensation was given only losses. It's already hard enough to move across the country.....to take on more losses and rude customer service should not be part of the package.
- Approximate cost of services:
- $4,000.00